Just brought our bikes in for the included 100 mile service. We hadn’t even gotten out of the car before two of their techs came out to help unload our bikes off the bike rack! Great customer service. When we picked them up they were there to help load them back up.

SIERRA EBIKE offers prompt and professional service. They’ve done it the old-fashioned way by being upfront and standing behind their work. A shining example of how business should be run.

Very helpful! Very friendly! We have two Emojo sport rams (mag wheels) love them! We bought The bikes before moving to Hawai—inadvertently one of the smartest this we did! We ride them Everyday. We have 3500 miles on each after a year and a half. If I have a question they are just a phone call away. If I need a part they will ship it to me. Great service ! Thank you so much! Steve Wilson Kailua Kona Hawaii

Andrew is always so helpful with all our needs! He is one of the most positive people we've met. Had a flat tire on my bike and Andrew helped me out with replacement tires that would be even better than what I had. I love them! Thanks Andrew. Also, thanks to the rest of the staff, the young man (don't know his name) who helped "test ride" my bike and also helped me load it onto my bike rack. Wishing Dion well too! Rich and Pam Odom

What a great bike shop. We recently purchased two E Bikes from Sierra E-Bikes. Excellent customer service and very knowledgeable staff. I would recommend this bike shop to anyone looking for an E-Bike!

It is very apparent that Sierra E-bike is very dedicated to customer satisfaction. They were knowledgeable about their products and were oriented to make sure each rider is matched with the product.